Multiply Funnel Agency (003792036-X)

Privacy Policy

This Privacy Policy explains how Multiply Funnel Agency collects, uses, protects, retains, and discloses personal information when you use this website or contact us about our services.

Registered business

Multiply Funnel Agency (003792036-X)

R33, B-02-01 Pusat Perdagangan Ion Akses Persiaran Medini Sentral 6, Badnar Medini Iskandar, Johor Darul Ta'zim 79250 Iskandar Puteri Johor

1. Information We May Collect

When you contact us, submit an enquiry, click a WhatsApp link, or request information about our website services, we may collect details such as your name, phone number, email address, company name, website URL, business requirements, and messages you send to us.

We may also collect basic website usage information through tools such as analytics pixels, cookies, browser data, device information, pages viewed, and referral sources to understand how visitors use our website.

2. How We Use Your Information

We use the information collected to respond to enquiries, prepare quotations, provide website and marketing-related services, improve our website, follow up with potential clients, and maintain our business records.

Where permitted by applicable law, we may also use visitor and enquiry data for remarketing, campaign measurement, and service improvement.

3. Cookies, Analytics, And Advertising Tools

Our website may use cookies, Google Analytics, Facebook Pixel, or similar tools to measure traffic and improve future marketing. These tools may collect anonymised or pseudonymised usage data depending on your browser and platform settings.

You can adjust cookie and tracking preferences through your browser settings or the settings provided by the relevant third-party platforms.

4. Sharing Of Information

We do not sell your personal information. We may share limited information with trusted service providers who help us operate our website, communicate with you, deliver our services, process business records, or comply with legal obligations.

We may disclose information if required by law, regulation, court order, government request, or to protect our rights, property, customers, and business operations.

5. Data Retention And Security

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, delivering services, maintaining records, and meeting legal or accounting obligations.

We use reasonable administrative, technical, and organisational safeguards to protect personal information against unauthorised access, disclosure, loss, misuse, or alteration. However, no online transmission or storage system can be guaranteed to be completely secure.

6. Accuracy, Access, And Updates

We aim to keep personal information relevant, accurate, complete, and up to date for the purposes for which it is used.

You may contact us to request access, correction, or deletion of your personal information, subject to verification and any applicable legal or business record requirements.

7. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of those third-party websites. Please review their policies before providing personal information.

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version will be published on this page and will apply from the date it is posted.